Introduction
These Terms and Conditions ("Terms") govern your access to and use of jenropestcontrol.co.uk (the "Website"), operated by Jenro Pest Control (the "Company," "we," "us," or "our"). By accessing the Website or using our pest control services, you agree to these Terms. If you do not agree, please do not use the Website or services.
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Services Provided
We offer professional pest control treatments for residential and commercial properties, including inspections, treatments, and follow-ups for common pests like rodents, insects, and birds. Services are provided "as is" with no guarantee of complete pest elimination due to factors beyond our control, such as re-infestation.

All treatments use approved pesticides and methods compliant with UK regulations. We reserve the right to refuse service if premises are unsafe or inaccessible.
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Booking and Payments
Bookings can be made via the Website, phone, or email. A confirmation email outlines service details, date, time, and cost. Payments are due upon booking or on-site, via card, bank transfer, or cash; late payments incur 2% monthly interest.
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Cancellations within 24 hours are free; shorter notice may forfeit deposits. No refunds for completed services unless legally required.
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Customer Obligations
You must prepare the premises as instructed (e.g., clear areas, provide access, inform of pets or allergies). Ensure safety for our technicians; we are not liable for hazards like unsafe lofts or contaminated areas.
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Provide accurate information about pest issues; false details may void service guarantees.

Liability and Warranties
We disclaim all warranties, express or implied, including pest elimination success. Liability is limited to service fees paid; we are not responsible for indirect damages, property harm, or health issues from pests or treatments.

Follow-up visits may be offered free within 30 days if pests persist due to our application, subject to re-inspection.

Website Use
The Website provides information only; do not rely solely on it for pest decisions. You may not misuse the site (e.g., hacking, scraping). We own all content and intellectual property.

Links to third parties are not endorsed; use at your risk.

Termination and Governing Law
We may suspend access for breaches. These Terms are governed by English law; disputes resolved in English courts. Contact us at info@jenropestcontrol.co.uk for issues.
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Last updated: February 4, 2026. We may update Terms; continued use implies acceptance.